Shipping policy

Yummy Jungle Candy Shop

We work to ensure that every order is delivered safely, carefully, and within the estimated timeframes. We understand that every shipment carries an expectation, and we take that responsibility very seriously.

We recommend reading this Shipping Policy carefully before completing your purchase.

1. ORDER PROCESSING TIME

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or U.S. federal holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with the corresponding tracking information.

2. SHIPPING METHODS & DELIVERY TIMEFRAMES

At this time, Yummy Jungle Candy Shop ships exclusively within the United States.

We work with reliable carriers such as USPS, UPS, and FedEx, depending on availability and the shipping method selected at checkout.

Shipping Method | Estimated Delivery Time

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Delivery times are estimates and may be affected by external factors such as carrier delays, weather conditions, force majeure events, or high-demand seasons.

Once an order has been handed over to the carrier, Yummy Jungle Candy Shop is not responsible for delays caused by the shipping provider.

3. SHIPPING COSTS

Shipping costs are automatically calculated at checkout based on:

  • Delivery address

  • Order weight and dimensions

  • Selected shipping method

From time to time, we may offer free shipping promotions for orders that meet specific conditions. Any such promotions will be clearly communicated on our website or during checkout.

4. ORDER TRACKING

Once your order has shipped, you will receive an email containing:

  • Tracking number

  • Carrier name

Please note that tracking information may take 24–48 hours to update after the shipping confirmation is issued.

5. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

It is the customer’s responsibility to ensure that the shipping address provided is accurate, complete, and up to date before completing the purchase.

If an order is returned to Yummy Jungle Candy Shop due to an incorrect or incomplete address:

  • The customer will be responsible for any additional reshipping costs

  • No refunds will be issued for orders not delivered due to address errors

Yummy Jungle Candy Shop is not responsible for orders that are lost, delayed, or undelivered as a result of incorrect shipping information provided by the customer.

6. DAMAGED, LOST, OR STOLEN PACKAGES

Once a carrier marks an order as “Delivered,” Yummy Jungle Candy Shop is not responsible for lost or stolen packages.

If your order arrives damaged, incomplete, or incorrect, you must contact us within 48 hours of delivery by emailing:
info@yummyjungle.com

Please include:

  • Order number

  • Clear photographs of the package and contents

  • A description of the issue

Our team will review each case and, when applicable, may offer a replacement or store credit, at our discretion.

7. INTERNATIONAL SHIPPING

At this time, Yummy Jungle Candy Shop does not offer international shipping.

All orders are shipped exclusively within the United States.

8. CONTACT & CUSTOMER SUPPORT

If you have questions regarding your order, shipping status, or this policy, please contact us at:

Yummy Jungle Candy Shop LLC
Florida, United States
info@yummyjungle.com

Customer Support Hours:
Monday to Friday, 9:00 a.m. – 6:00 p.m. (Eastern Time – ET)